Virtual World, LLC appreciates the trust you place in us and we are committed to protecting the privacy of the personal information you make available to us. If ever you have a question or concern about the information we collect or how we use it, please do not hesitate to contact us

What information does Virtual World, LLC collect?

We may collect information from you (including name, address, telephone number, email address, credit card information, and other transactional information) when you…

  • Place an order from our website
  • Subscribe to one of our email lists
  • Create an account at www.virtualballz.com or www.needapair.com
  • Enter a contest or sweepstakes
  • Inquire about our services

We maintain the data that you share with us in a secure database along with a record of your purchases and transactions. 

We also gather information about how visitors to www.virtualballz.com navigate their way through our website (including IP addresses and the broad demographic data associated with them).

How does Virtual World, LLC use the information it collects?

We only use the information we collect from you for as long as it is reasonably required for a legitimate business purpose. We are legally required to hold some types of information to fulfill our statutory obligations, such as for tax records. We will hold your personal information on our systems for as long as necessary for the relevant activity. We use information that we collect about you or that you provide to us, including any personal information to:

  • Process and track your orders
  • Send you product and promotional information at your request
  • Tailor our product selection, inventory, and online services to better suit your needs

Does the Virtual World, LLC website use “COOKIES”?

Cookies are small data files that are stored on your computer by a website. Virtualballz.com does use cookies to…

  • Remember what items are in your shopping cart
  • Recognize you when you return to our website
  • Remember information you enter into forms on the website

If you have cookies (or javascript) disabled on your computer, you may not be able to complete an order in our shopping cart.

How does Virtual World, LLC use Email?

Those who subscribe to one of our email lists can expect to receive email offers detailing exclusive price offers, specials, new product announcements, and other information about Virtualballz.com in general. You may opt-out of receiving emails from Virtual World Enterprises, LLC at any time, either by clicking the “unsubscribe” link provided at the bottom of every email or by accessing your account preferences by logging in at Virtualballz.com. 

Does Virtual World, LLC share Email addresses or other information with any third parties?

No, Virtual World, LLC does not rent, sell, loan, or share our email list or any other information that we gather with any third party.

Does Virtual World, LLC offer SMS text Notifications of promotions instead of email?

No, not at this time.

How can I opt-out of marketing communications?

We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us you can click “unsubscribe” in the emails you receive and it will automatically remove you from our email subscriber database.

Opting out of our first-party advertising-related cookies or out of third-party advertising-related cookies and web beacons does not necessarily mean that you will not see our advertising—only that this advertising will not be targeted to you through the use of first-party or third-party cookies, web beacons, or related technologies.

How does Virtual World, LLC protect your information?

Virtual World, LLC maintains its data in a secure, password-protected database and employs encryption and other security technologies to protect the transfer of credit card numbers and other personal information. Feel free to contact us for more information about security technologies employed by Virtual World, LLC.

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our websites use Secure Sockets Layer (SSL). SSL encrypts your credit card number, name, and address so only we are able to decode your information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our websites, and you do so at your own risk.

We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also, remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.

What about other websites that Virtual World, LLC links to?

From time to time, Virtual World, LLC provides links to other websites as a service or convenience to our customers. Sites that are not owned by Virtual World, LLC are not governed by this privacy policy. We encourage you to review the privacy and security policies of any website that you visit.

Are the Policies subject to change?

Yes, Virtual World, LLC reserves the right to change these policies from time to time in order to better serve you but any such changes will always be reflected here.

Children under the age of 18

Virtualballz.com or needapair.com is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 18 or knowingly allow such persons to create a Virtualballz.com or needapair.com account. If you are under 18, please do not use or provide any information on Virtualballz.com or needapair.com. If you believe we might have any information from or about a child under 18, please contact us using phone numbers or email address specified on our contact us page and we will delete the information.